An open letter to Adobe.

As some of you Adobe Creative Cloud users know, or are finding out… all of a sudden, folks can’t access the Adobe Fireworks program, myself included.  Because Adobe has decided to no longer let the program “check in” with their servers.  Suggestions to use it as a trial version work, but are short-lived, for obvious reasons (30 days).

Adobe is simple stating that they no longer support the program, period.  Which is obviously their prerogative.

But this decision is hurting me and many, many others like me, who have come to rely on FW as an essential part of their day to day toolbox.

There have been no updates to Fireworks in forever – and no one is asking for them.  We’re just asking that Adobe let the program check in and go about it’s merry way.

I’ve been a Fireworks user since Macromedia.  (yeah – I’ve been around since the Flash and Director days.) I use it every single day, without fail.  It is fast, clean, easy to use and I’ve built an entire workflow around it – not to mention literally tens of thousands of source files – which I can no longer fully access, because Adobe has decided to no longer let the program “check in”.

As such, this renders all of those layered source files essentially useless – I can open them in another program, but not edit them.  If all Adobe needs to do is let the program check in, who exactly would that hurt?  I AM gladly paying for Adobe Creative Cloud, and have been for years – so it’s not a matter of lost revenue.  I’m at a loss to understand why Adobe has chosen this route.

There are some who are saying “Get over it – it’s old software.  Go find an alternative.”  My reply to that is why?  Why should we have to? FW works just fine AS IS.  No one has to do anything to FW to let it continue to run – except let it continue to run.

If Adobe did this with Photoshop, folks would set the world on fire.

As a very long time Adobe user and supporter – I am asking politely and respectfully, but fervently… please, Adobe – reconsider the decision to kill off Fireworks.  If a future OS update or some such kills it, then I’ll live with it.  But the decision as it stands makes no sense to me, and hurts me in a real working sense.

Thank you for listening.


Postscript: If you’re an Adobe user, I posted a version of this in the Adobe Community forum – please go upvote it and/or share your thoughts.



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